---
title: An activity will not load
description: Update the browser first; the activities follow the same rule as the videos and need a current version. Then refresh the page and give the activity a moment before clicking into it. If one specific activity is broken while the…
url: "https://nynotaryexamprep.com/help/an-activity-will-not-load/"
updated: "2026-10-05"
category: Tech Help
---

# An activity will not load

Update the browser first; the activities follow the same rule as the videos and need a current version. Then refresh the page and give the activity a moment before clicking into it. If one specific activity is broken while the rest work, that is ours to fix: [contact us](https://nynotaryexamprep.com/contact/) with the lesson number and the activity name, and say what happens when you click it. A report like “the crossword on lesson 13 loads a blank box” gets fixed fast; “something does not work” takes longer.