---
title: What is your refund policy?
description: "Simple terms: a full refund, any reason, if you email us within 60 days of purchase — no questions, no completion conditions. After 60 days, the pass guarantee still governs exam outcomes. No phone calls, no forms: email is the…"
url: "https://nynotaryexamprep.com/help/what-is-your-refund-policy/"
updated: "2026-10-05"
category: "Payments & Registration"
---

# What is your refund policy?

Simple terms: a full refund, any reason, if you email us within 60 days of purchase — no questions, no completion conditions. After 60 days, the pass guarantee still governs exam outcomes. No phone calls, no forms: email is the channel. Refunds return to the original payment method.