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Getting Started

6
  • How long does it take to finish the course?
  • Can a non-resident become a New York notary?
  • Do attorneys and court clerks have to take the exam?
  • What is the License Law booklet, and why does everyone say to read it twice?
  • How does the walk-in exam work?
  • Is a prep course required to become a New York notary?

Account & Login

6
  • If I delete my account and buy again later, does my progress come back?
  • How do I delete my account?
  • How do I change the email address on my account?
  • My name is spelled wrong on my account. How do I fix it?
  • How do I reset my password?
  • How do I log in to my course?

Payments & Registration

7
  • What does becoming a notary cost in total : and are the state fees included in your price?
  • Do you offer group or employer discounts?
  • Do you offer payment plans?
  • What’s the difference between the refund policy and the pass guarantee?
  • What is your refund policy?
  • How do I get a receipt?
  • What payment methods do you accept?

The Exam

8
  • Is the exam offered in other languages?
  • When do results arrive, and how long is the pass slip good?
  • Can I retake the exam? What does it cost?
  • Is the exam really closed book? What are the rules?
  • How many questions is the exam, how much time, and what’s passing?
  • How do I pay the $15 exam fee? (Cash is not accepted.)
  • What should I bring to the exam?
  • Where and when are the exams given?

The Course

7
  • Is the course current with what the exam tests?
  • I disagree with a question or explanation. How do I report it?
  • What is the certificate of completion : and what isn’t it?
  • Can I retake the quizzes and practice exams?
  • Which study PDFs are included?
  • Can I stop and resume where I left off?
  • How long do I have access to the course?

After You Pass

6
  • How does renewal work at four years?
  • What mistakes do new notaries make?
  • When can I start charging for notarizations?
  • Do I need a stamp, and where do I get supplies?
  • What happens at the county clerk’s office?
  • How do I apply for my commission after passing?

E-Notarization

4
  • Where do I learn the full registration process?
  • How much can I charge for electronic notarization?
  • Can I do remote online notarization (RON) with my regular commission?
  • What is the $60 electronic-notary registration?

Tech Help

16
  • Did the state change something?
  • The state’s website is confusing me
  • Where do I find the exam schedule?
  • Can you register me for the exam?
  • Do my activity results count toward anything?
  • An activity will not load
  • My score did not save
  • Can I retake a quiz or practice exam?
  • Do the practice activities work on mobile too?
  • Can I switch devices mid-course?
  • Do I need to install anything?
  • Which browsers work?
  • Can I take the course on my phone or tablet?
  • How do I find where I left off?
  • The video will not play, or it stutters
  • The video has no sound
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  • Which study PDFs are included?

Which study PDFs are included?

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Six, all downloadable and printable: the Study Guide (10 pages, the course skeleton), the Fee Schedule (every dollar amount on one page — the exam’s favorite target), Numbers to Know (every tested figure in one sheet), the Exam Day Checklist (what to bring, what to leave, when to arrive), the Statute Reference (the statute numbers mapped to their booklet pages), and the Glossary (the definitions that make up about a quarter of the exam). They’re handed out at the lessons where they matter — the fee schedule at the fee lessons, the checklist at the exam-prep lessons — and stay in your account.

Updated on October 4, 2026

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Can I retake the quizzes and practice exams?Can I stop and resume where I left off?

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