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Getting Started

6
  • How long does it take to finish the course?
  • Can a non-resident become a New York notary?
  • Do attorneys and court clerks have to take the exam?
  • What is the License Law booklet, and why does everyone say to read it twice?
  • How does the walk-in exam work?
  • Is a prep course required to become a New York notary?

Account & Login

6
  • If I delete my account and buy again later, does my progress come back?
  • How do I delete my account?
  • How do I change the email address on my account?
  • My name is spelled wrong on my account. How do I fix it?
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  • How do I log in to my course?

Payments & Registration

7
  • What does becoming a notary cost in total : and are the state fees included in your price?
  • Do you offer group or employer discounts?
  • Do you offer payment plans?
  • What’s the difference between the refund policy and the pass guarantee?
  • What is your refund policy?
  • How do I get a receipt?
  • What payment methods do you accept?

The Exam

8
  • Is the exam offered in other languages?
  • When do results arrive, and how long is the pass slip good?
  • Can I retake the exam? What does it cost?
  • Is the exam really closed book? What are the rules?
  • How many questions is the exam, how much time, and what’s passing?
  • How do I pay the $15 exam fee? (Cash is not accepted.)
  • What should I bring to the exam?
  • Where and when are the exams given?

The Course

7
  • Is the course current with what the exam tests?
  • I disagree with a question or explanation. How do I report it?
  • What is the certificate of completion : and what isn’t it?
  • Can I retake the quizzes and practice exams?
  • Which study PDFs are included?
  • Can I stop and resume where I left off?
  • How long do I have access to the course?

After You Pass

6
  • How does renewal work at four years?
  • What mistakes do new notaries make?
  • When can I start charging for notarizations?
  • Do I need a stamp, and where do I get supplies?
  • What happens at the county clerk’s office?
  • How do I apply for my commission after passing?

E-Notarization

4
  • Where do I learn the full registration process?
  • How much can I charge for electronic notarization?
  • Can I do remote online notarization (RON) with my regular commission?
  • What is the $60 electronic-notary registration?

Tech Help

16
  • Did the state change something?
  • The state’s website is confusing me
  • Where do I find the exam schedule?
  • Can you register me for the exam?
  • Do my activity results count toward anything?
  • An activity will not load
  • My score did not save
  • Can I retake a quiz or practice exam?
  • Do the practice activities work on mobile too?
  • Can I switch devices mid-course?
  • Do I need to install anything?
  • Which browsers work?
  • Can I take the course on my phone or tablet?
  • How do I find where I left off?
  • The video will not play, or it stutters
  • The video has no sound
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  • What mistakes do new notaries make?

What mistakes do new notaries make?

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The course counts four. No journal — 19 NYCRR §182.9 has required contemporaneous records of every act (date and time, act type, name and address, services, credential used) since January 2023, retained 10 years. Overcharging — the §136 fees are maximums; $3 for a $2 acknowledgment is a violation. Notarizing without personal appearance — the signer must be in your presence; telephone notarization is never allowed for traditional acts. The unauthorized practice of law — explaining, drafting, or choosing documents for signers crosses Judiciary Law §484. All four are exam topics too, which is no coincidence.

Updated on October 4, 2026

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How does renewal work at four years?When can I start charging for notarizations?

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